American Testing Services, Ltd. is currently seeking a dependable Receptionist with excellent interpersonal/phone skills to manage our front desk on a daily basis and perform a variety of administrative and data entry tasks. Ideal candidate must be detail oriented and able to work under pressure in a fast-paced work environment.
Skills:
- Strong computer skills – Word, Excel
- Self-motivated and reliable
- Must be able to multi-task
- Ability to communicate with multiple levels of employees
- Maintain a high level of integrity and ethics
- Must be able to pass a drug test and background check
Will be asked to:
- Answer, screen and forward incoming phone calls
- Greet and welcome guests as soon as they arrive at the office
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information to customers in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Keep inventory of office supplies and stock
- Update calendars and schedule meetings as needed
- Enter customer jobs into workflow system
- Perform other clerical duties such as filing, photocopying, transcribing and faxing
Requirements:
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Strong attention to detail
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
This is a permanent, full-time position. Wages based on experience.